Return & Cancellation Policy
- Last updated: April 17, 2026
Return eligibility
Only manufacturing defects or damage upon arrival
Wrong product ordered? You may return but pay return shipping
Not returnable: Modified products (cut wires, changed connectors), used items, missing tags/packaging
Return window
Within 5 days of delivery date
Process
Contact order@seirox.com or +918750469096 to get an RMA number
Pack item securely in original packaging
Ship to our address (customer pays shipping unless defect)
We inspect within 7 days
Refund rules
| Charge Type | Refundable? |
|---|---|
| Product price (defective) | Yes |
| Product price (wrong product) | Yes, minus shipping |
| COD charges | No |
| Shipping charges | No |
| Payment gateway fees | No |
| GST (18%) | No |
| Custom/bespoke batteries | No refund (repair/replace only) |
Cancellation
Before dispatch: Full refund
After dispatch: Contact us; may not be possible
Contact for returns
order@seirox.com | +918750469096